kg9996 Terms and Conditions

1.1 Nature of the Agreement

kg9996 is an online gaming platform that provides cricket betting, slot games, live casino, bingo, and other entertainment services for users in Bangladesh. These terms and conditions serve as a direct and binding agreement between kg9996 and the user.

Using any service or section of the platform — including kg9996 Casino, Slots, Cricket Betting, Super Bingo, and Wallet — means you accept these terms and conditions in full.

1.2 Right to Amend Terms

kg9996 reserves the right to revise, change, or update these terms and conditions at any time. For significant changes, we will attempt to notify users through the platform. However, continued use of the service after any changes means you are automatically considered to have accepted the revised terms.

1.3 Language and Interpretation

These terms and conditions are written in Bengali. In the event of any interpretive conflict, the Bengali version will be considered final and authoritative. In this document, "kg9996", "platform", "we", or "site" all refer to the same entity. "You", "user", or "member" refers to any registered or unregistered visitor.

2.1 Registration Process

To create an account on kg9996, you are required to provide accurate and complete information. Each person may only create one account. If multiple accounts belonging to the same person are found, kg9996 reserves the right to suspend or cancel all of those accounts.

• You must provide your correct name, mobile number, and payment details.
• It is the user's responsibility to keep account information up to date at all times.
• Providing false or incorrect information may result in account cancellation.
• You must cooperate with the account verification process.

2.2 Password and Security

You are solely responsible for keeping your account password and login details completely confidential. Sharing account details with any third party is prohibited. If you notice any unauthorized access or suspicious activity on your account, notify the kg9996 support team immediately via 24/7 live chat.

3.1 Minimum Age Requirement

All services on kg9996 are available to users aged 21 and above only. Any person under 21 is strictly prohibited from creating an account, making a deposit, or participating in gaming. If it is established that a user is below the required age, the account will be closed immediately and the associated balance may be forfeited.

3.2 Geographic Eligibility

kg9996 primarily provides services targeting users in Bangladesh. Users from other countries or regions are responsible for confirming on their own whether using this platform is permitted under their local laws. kg9996 bears no liability for use that violates local law.

4.1 Deposit Policy

The following payment methods are accepted for depositing funds on kg9996: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳100. Deposited funds are added to your account balance quickly, though minor delays may occur due to network issues.

• Minimum deposit amount: ৳100 (for each method).
• Use the correct reference number when making a deposit.
• The account holder's name and payment details must match.
• Using third-party payment methods is prohibited.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳500. Approved withdrawal requests are generally processed within 10 to 45 minutes. Your account must be fully verified to make a withdrawal. If verification is not complete, withdrawal requests may be delayed or put on hold.

• Minimum withdrawal: ৳500.
• Processing time: 10–45 minutes.
• The withdrawal method must match the deposit method.
• Wagering requirements must be met for any bonus-related withdrawals.
• Unusual or suspicious withdrawal requests may be put on hold for review.

4.3 Failed Transactions

kg9996 is not responsible for any transaction failures caused by technical errors or payment gateway issues. In such situations, please contact the support team via live chat and provide proof of the transaction for a prompt resolution.

5.1 Welcome Bonus

New members at kg9996 will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus, bringing your total balance to ৳2,000. Or, depositing ৳42,000 or more gives you the maximum ৳20,000 bonus, bringing your total balance to ৳62,000.

5.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. This means you must wager an amount equal to the bonus multiplied by 25 before any winnings can be withdrawn. Winnings linked to the bonus cannot be withdrawn until the wagering requirement has been met.

• Wagering requirement: bonus amount × 25.
• The wagering requirement must be completed within a set time limit.
• Some games may count fully or partially toward wagering requirements.

5.3 Bonus Abuse

kg9996 follows a strict policy against bonus abuse. Claiming bonuses on multiple accounts from the same household or IP address is prohibited. If bonus abuse is found, all bonuses and associated winnings will be cancelled and the account may be suspended.

5.4 VIP Program

The kg9996 VIP program has three tiers. The Bronze tier offers up to 0.5% weekly cashback, the Silver tier offers up to 1.0% weekly cashback, and the Gold tier offers up to 1.5% weekly cashback. You can advance to a higher VIP tier through regular gaming and active participation on the platform. kg9996 reserves the right to change VIP benefits.

6.1 Fair Play Policy

kg9996 is committed to ensuring fair and transparent gaming across all games. All games on the platform are provided by third-party game providers, including Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, and other reputable providers. These games use Random Number Generator (RNG) technology to ensure unbiased results.

6.2 Technical Errors

In the event of a technical error, disconnection, or software issue during a game, kg9996 reserves the right to void bets or winnings. Any abnormal winnings resulting from an error are not valid and will be cancelled. In such cases, the user's original stake may be refunded.

6.3 Betting Limits

Each game and betting section has specific minimum and maximum bet limits. These limits are set based on the game provider's policies and kg9996's risk management framework. kg9996 reserves the right to change these limits at any time.

7.1 Fraudulent Behavior

The following activities are strictly prohibited on kg9996:

• Operating multiple accounts belonging to the same person.
• Abusing the bonus system or obtaining bonuses through artificial means.
• Hacking game software, using bots, or any other form of technical manipulation.
• Money laundering or transactions involving illegal funds.
• Attempting unauthorized access to another user's account.
• Using a false identity or forged documents.
• Placing bets related to match-fixing in cricket or any other sport.
• Carrying out cyber attacks against the platform.

7.2 Transaction Restrictions

Depositing or withdrawing using a third-party bank account or mobile banking account is prohibited. The user's account and payment details must be in the same person's name. kg9996 reserves the right to notify legal authorities in the case of suspicious transactions.

8.1 kg9996's Rights

kg9996 may suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Fraudulent or suspicious activity.
• Providing false registration information.
• Age limit violation (under 21).
• Illegal transactions or transactions related to money laundering.
• Account remaining inactive for an extended period of time.

8.2 User Rights

A user may request to close their account at any time. All active bets must be settled before account closure, and any remaining balance may be withdrawn subject to wagering requirements being met. To temporarily or permanently close your account for responsible gaming reasons, please contact the support team.

9.1 Commitment to Safe Gaming

kg9996 places the highest priority on responsible gaming. We believe that gaming is a form of entertainment and should never be the cause of financial problems. If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page.

9.2 Self-Restriction Features

kg9996 provides users with various tools to manage their own gaming:

• Temporary account pause for a set period of time.
• Permanent Self-Exclusion feature.
• Setting daily, weekly, or monthly deposit limits.
• Option to set betting limits.

Contact our 24/7 live chat support team to activate these features.

10.1 Data Collection

kg9996 collects necessary personal information during account registration, transactions, and platform use. This information is kept secure using SSL encryption technology. Collected data is used only for providing services, ensuring security, and fulfilling legal obligations. Read our Privacy Policy for more details.

10.2 Sharing Information with Third Parties

kg9996 does not share personal information with third parties without a legal obligation or user consent. However, necessary information may be shared with trusted partners for payment processing and technical services. Information may be provided in response to valid requests from legal authorities.

11.1 Complaint Submission Process

For any dispute or complaint, first contact our support team via 24/7 live chat or email. All complaints will be investigated with honesty and transparency. We will aim to resolve complaints as quickly as possible. Complex disputes may require additional time.

11.2 Final Decision

The decision of kg9996's management team shall be considered final and binding. There may be limited scope to appeal kg9996's decisions regarding game results, bet settlements, and bonus eligibility. Each complaint will be considered independently.

12.1 Disclaimer of Liability

kg9996 bears no liability in the following cases:

• If gaming is disrupted due to internet connection issues.
• Due to technical faults in third-party game software.
• Due to issues with the user's own device or network.
• Due to force majeure events such as natural disasters, cyber attacks, and similar incidents.
• For losses caused by the user's own carelessness or negligence.

12.2 Maximum Liability Limit

Under any circumstances, kg9996's maximum liability is limited to the amount of the transaction in question. kg9996 is not liable for indirect losses, loss of profit, or incidental damages. This limitation applies to the fullest extent permitted by applicable law.

12.3 Intellectual Property

All content on the kg9996 platform — logos, designs, software, text, and graphics — is the intellectual property of kg9996. Reproducing, distributing, or using any part of this content without written permission is prohibited.